Quick Guidelines for Posting Bug Reports

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MonocleBios
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Quick Guidelines for Posting Bug Reports

Postby MonocleBios » Sun Feb 17, 2013 5:57 am

Here's a list of things you should do to make bug fixing a less tedious experience for all of us.

1. Make sure your problem hasn't already been asked or fixed. It doesn't take very long to look through a couple of threads.

2. Please provide a list of actions performed that produced the error in as much detail as possible, as well as any information that may be related to the issue at hand.
I cannot stress this enough. This is the single most important part of writing a report. A one sentence description isn't enough.

2A. Please do some basic testing before writing your report and use the data found to make your report more specific. Simply changing
Got an MAV while looking at a computer screen

to

Looking at any screen results in an MAV every time tested

makes it much easier to assert what the problem actually is.

3. If your problem is due to a corrupted save or influenced a corrupted save, upload the save. Quick note: Before you do this, make sure the bug occurs after you have restarted the program and loaded your game. If the bug ceases to persist when you do this, make note of it in your bug description instead of uploading a save.

4. Please attempt to keep your grammar and spelling errors in check.

5. Don't derail bug reports. Should be pretty obvious.

tl;dr Try to make your report as thorough as this guy

Sidenote: If your bug is a memory access violation that was raised before you took control of your character, 95% of the time it's because you aren't letting the program access the game assets. Check this thread: viewtopic.php?f=6&t=3617

If the program doesn't load at all, (it immediately crashes upon startup with no error messages or crash report) check viewtopic.php?f=16&t=2121 and viewtopic.php?f=6&t=2435 for old discussion about the topic before starting a thread.
Last edited by MonocleBios on Mon Sep 15, 2014 4:13 pm, edited 10 times in total.
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Omniary
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Re: Quick Guidelines for Posting Bug Reports

Postby Omniary » Sun Feb 17, 2013 6:04 am

Stickying this, since the mentioned guidelines on the threads apparently aren't grabbing the attention of anyone. Not to mention this is pretty extensive compared to the guidelines in the actual threads and that it'll be much more helpful.
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bowserknight
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Re: Quick Guidelines for Posting Bug Reports

Postby bowserknight » Sat Sep 28, 2013 9:10 am

just a quick question: How many posts do I have to write 'til I can submit a bug report? I've been reading these threads but couldn't find anything about this

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Re: Quick Guidelines for Posting Bug Reports

Postby Omniary » Sat Sep 28, 2013 9:36 am

bowserknight wrote:just a quick question: How many posts do I have to write 'til I can submit a bug report? I've been reading these threads but couldn't find anything about this

You can submit a bug report as long as you can make a thread. You have 3 posts, which is the minimum to start posting threads (bot preventative measure), so you're all good to go.
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Re: Quick Guidelines for Posting Bug Reports

Postby namenotavalible3 » Sun Nov 17, 2013 11:04 pm

My computer is super old, so I'll be checking up here a lot...

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Re: Quick Guidelines for Posting Bug Reports

Postby vxcvbzn » Thu Feb 20, 2014 5:11 pm

Why i can't run this game?
When i tries run this game, a window appears for a split second and game has stops working! :096: :096: :096:

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D-9999
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Re: Quick Guidelines for Posting Bug Reports

Postby D-9999 » Fri Feb 21, 2014 2:44 am

Check your specs. It shouldn't be doing that, since SCP:CB is not graphically demanding at all.

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MonocleBios
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Re: Quick Guidelines for Posting Bug Reports

Postby MonocleBios » Fri Feb 21, 2014 3:01 am

vxcvbzn wrote:Why i can't run this game?
When i tries run this game, a window appears for a split second and game has stops working! :096: :096: :096:

viewtopic.php?f=16&t=2121
viewtopic.php?f=6&t=2435

Go read those two threads, try all the tests mentioned. I'm going to assume that "a window appears for a split second and game has stops working!" means that the program immediately crashes and you receive no error messages.
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vxcvbzn
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Re: Quick Guidelines for Posting Bug Reports

Postby vxcvbzn » Sat Feb 22, 2014 6:30 am

I tried everything, but still it does not work!

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Re: Quick Guidelines for Posting Bug Reports

Postby MonocleBios » Sat Feb 22, 2014 9:09 am

vxcvbzn wrote:I tried everything, but still it does not work!

You might want to check the Blitz forums then, http://www.blitzbasic.com/Community/top ... ?forum=108
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